Engage and align your employees with core values, culture and goals – at scale and wherever they are.
Frequently Asked Questions
Who is Eloops for?
Eloops was built to help leaders and managers align and connect employees to core values, culture and goals at scale and with a gamified and fun experience.
Eloops is being used by HR managers, Experience Teams, Internal Communications, team leaders and many more.
The best way to explore Eloops and see if it’s a fit for you would be to get started and schedule a demo with our engagement experts!
Do employees need to download an App to their phones?
While Eloops supports many different communication channels like email, SMS and chat apps, we highly recommend employees use the Eloops app to enjoy the best experience.
What about Information Security and Privacy? Will I get in trouble with my IT?
We require minimal employee information to use Eloops (first & last name & email address). You control what additional info we’ll collect from your employees and we are aware that we may hold the most important thing for your company – the details of its human capital.
Can we use Eloops for a one-time activity or event?
We’re best suited for clients and companies that will use Eloops on an on-going basis, where they can select and customize endless activities and pre-made content templates, to engage their employees in alignment with their core values, goals and their unique company culture.
Eloops is not suitable for a single use situation/one-time event at this stage.
Do you offer professional training and advice?
Yes we do and our customers can always reach out and consult with our engagement experts by phone, email or live chat.
As part of the launch process we will also prioritize training the admins who will manage your app. In addition, there are open weekly trainings and recorded tutorials.
Additional resources can be found in our Help Center.
Is it possible to create an employee activity that is tailored to our needs only?
Absolutely. You can customize and adjust any pre-made activity to fit and meet the needs of your company.
In addition, you can use your Admin Dashboard to create activities from scratch, and consult with our employee engagement experts to ensure your activity is successful.
Do you offer a free trial?
Since we study every client deeply to understand their pains and objectives, we offer free trials to clients after we’ve found a mutual fit. Please reach out to find out how Eloops could fit your company.
Is there a limit on the number of activities we can use?
Once you are an Eloops client you can use the vast range of content found in the Eloops Marketplace. Most of our content is free for our clients’ use, and only content you choose from our Marketplace 3rd Party Partners may be at an additional cost.
Do you have an app or an integration you would like to use with Eloops?
Please reach out and we will be happy to talk to you and learn more about it!
In addition to our available integrations and apps, our enterprise customers can use our extensive APIs to integrate and enhance the employee experience with any existing platform.
Can I customize the rewards my employees will see?
Personalized rewards are most powerful!
You can add any reward/prize you wish to your virtual reward shop in Eloops.
You can also choose gifts from the gift providers in our Marketplace.
Do I need to be a tech expert to use Eloops?
Not at all!
Eloops was built with simplicity and user experience in mind.
Our admin dashboard is simple and easy to use for anyone and does not require any technical skills.
We also provide videos and documentation on every feature throughout the platform, together with extensive guides and tutorials on how to make the most of Eloops.
What differentiates Eloops from other employee engagement solutions?
While there are great solutions out there, we’ve discovered that the biggest problem and pain people have with most engagement solutions is the lack of content for long-term engagement.
We’ve solved this problem by coupling our tools with a rich marketplace, where our clients can find a vast range of pre-made content templates, virtual activities and employee experiences to engage and align their employees with culture, values and goals, at scale and no matter where they are.